VCare Quality Assurance and Compliance Departments drive results through our various quality and regulatory programs, which aim for high performance against local and international standards, quality control measures, and focused quality improvement studies (customer satisfaction survey, customer complaint handling etc.).
All our analyzers calibrations are traceable to the highest obtainable global standards.
All tests are subjected to Internal quality control checks and analysis before being released. Our internal quality control materials are provided by world leaders in the making of IQC materials:
Randox laboratories (United Kingdom)
Biorad Laboratories (United States)
Our adopted internal quality control policy is to ensure 12 hourly QC is performed for all tests across all platforms (analyzers).
Vcare is enrolled in external quality proficient testing programs to assure our customers of our commitment to ensuring continuous result accuracy checks. Our partners are:
RIQAS- UK (Randox International Quality Assurance Scheme)
Biorad EQAS -US (Biorad External Quality Assurance Scheme)
Thistle QA- South Africa (External Quality Assurance Scheme provider)
UKNEQAS-UK (United Kingdom National External Quality Assurance Scheme)
Techmed Healthcare - India (Interlaboratory comparison program)